The price of the products purchased are payable in cash, in full on the day that the customer places the order.

We accept payments online using Visa and MasterCard credit/debit card in USA (or any other agreed currency) at the time when the order is confirmed by the customer.

The request for a direct debit on the card is carried out the moment that the order is validated on the site, except if the servers are unavailable. BIG-Relief.com reserves the right to carry out a new request for a direct debit in the case where the first request was not successful due to the unavailability of the servers.

In the case of non-payment, an incorrect address or any other problem with the customer’s account, BIG-Relief.com reserves the right to block the customers order until the problem is resolved. In the case of fraudulent use of his credit card on the site, the customer is invited to contact BIG-Relief.com at the following number: (✛1) 414-249-0338, Monday to Friday from 9 am to 5 pm or by email at the following address: info@big-relief.com

The transactions carried out on the site are secured by the payment partner of BIG-Relief.com, 2Checkout.

All information exchanged to process the payment is encrypted thanks to the SSL(Secure Socket Layer) protocol. This data cannot be detected, intercepted or used by a third party. At no time does the financial data of the customer pass through the computer system of BIG-Relief.com. 2CheckOut verifies that the connection with the customers navigator is secured before sending the payment form to the banking institution that carries out the financial transaction. 2CheckOut is a technical service, and does not deal with litigation's linked to the orders which are processed directly by the customer service as specified above or if need be with the customers bank.

All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.